The Florence Utilities electrical maintenance crew needs to know how much they are appreciated. Without any wind or storm in our area, our power was cut off by a fallen tree branch Saturday which we discovered around 2:30am.

After making a call to the after-hours phone number, a crew arrived within the hour. They required more equipment and numerous extra workers to run a new line, but they restored our power by 6:30am.

Such great response time! What a tremendous relief too. We were also housing five family members in our home and needed power to prepare food for 25 more at 10am that very morning for a Birthday Party/Celebration of Life! Our sincere thanks to all who worked so diligently.

Never take for granted the life of luxury we live in America simply because of the TVA power workers and Florence Utilities crews working together as an efficient team.

Debra Barnes